ServiceTitan does not publish a price. You get a per-technician quote after a demo, often tied to a multi-year contract. Leave that contract early and, under ServiceTitan's own terms of service, you owe the rest of the payments. SpanCrew is $99 a month. Flat. Every tech included.
ServiceTitan does not publish a price list. What follows comes from their own contract terms and their own reviews on BBB.
| SpanCrew | ServiceTitan | |
|---|---|---|
| Monthly cost | $99 flat, every tech included | Quote only priced per technician, not published |
| 5-tech shop annual cost | $1,188 $99 x 12 months | Not published per-technician quote after a demo |
| Setup fee | None | Not published |
| Contract length | Month to month | Custom terms by agreement; length not published |
| Early exit fee | None. Leave anytime. |
Remaining contract payments
Per ServiceTitan's own terms of use, for agreements with a fixed term
|
| Price visible before signup | Yes | No. Sales call required. |
| BBB customer reviews | Early access |
1 out of 5
31 reviews on bbb.org, as of September 2026. BBB accreditation rating: A+.
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Built for HVAC, plumbing, and electrical shops under 10 techs. We skipped the enterprise feature set and focused on the four things field shops actually use every day.
Drag jobs between techs. See who is en route, on site, or done. Your dispatcher stops calling techs to find out where they are. Works on phone and desktop.
Tech finishes the job, pulls up the invoice, the customer pays on their phone. Cash is in your account the same day the work is done.
Pull up any address and see every prior job, every part replaced, every note a tech left. Your crew walks in with context, so the customer does not have to explain it twice.
You see the product before you put in a card. The contract is a month at a time, always. A remaining-contract exit bill is a ServiceTitan problem, not a SpanCrew one.
Small shops get the same sales call and the same contract terms as a 200-tech operation. You spend months getting it configured, get locked in, and then pay per head as you grow. The incentives are backwards for a five-tech shop with a fraction of an enterprise budget.
SpanCrew is built for field service shops that are not enterprise. One flat number. Grows with you, not against you.
"A five-tech shop that switches from a big per-tech platform runs into the same wall: hire someone to grow, and the software bill climbs right along with you. That math does not work for a small shop."A typical shop's math
We are in early access. No credit card, no sales call, no commitment. Enter your email and we will send you a walkthrough of the dispatch board, invoicing, and job history. Takes about 10 minutes to see if it fits your shop.